FAQs

Patient FAQs

  • What is Valley Organized Physicians?

    VOP is a comprehensive physician network containing more than 500 primary care physicians (PCPs) and specialists who cover 11 areas in the Rio Grande Valley. This includes Alamo, Brownsville, Donna, Elsa, Harlingen, Laredo, McAllen, Mercedes, Mission, San Benito and Weslaco.

  • What makes Valley Organized Physicians different?

    VOP has been dedicated to providing patients with stronger doctor-patient relationships. We focus on providing preventive care to improve patients’ quality of life. Patients are at the center of the VOP model and has a team of highly committed physicians led by the selected Primary Care Physician. The team creates and manages a plan that helps keep you healthy.

  • What is an IPA?

    The acronym IPA stands for Independent Physician Association. An IPA is a network of independent physicians who work closely together to provide coordinated care for patients. The IPA provides coordinated care through consistent communication between providers and patients.

  • What is a POD?

    Physicians Organized Delivery Systems (PODS) is a group of providers—PCPs and Specialists located in a geographic area. The POD has preferred hospital(s) and specialists whose referral patterns remain within the same geographic physician community. This can be advantageous to the patient when they live within the POD’s geographic area because this limits the travel distance to a provider.

  • Why do I need a referral?

    A referral is a communication tool shared between the referring physician (often a PCP) and a receiving provider (often a specialist). Referrals communicate diagnosis and clinical information that is essential in effectively treating the patient. A referral provides the provider's name, phone number, and address of the provider for the patient.

  • How can I become a Valley Organized Physicians member?

    VOP currently holds contracts with Cigna TotalCare Medicare (HMO D-SNP), Cigna Preferred Medicare (HMO), and Cigna Fundamental Medicare (HMO) – MA only. Members that are part of these plans utilize the VOP network. Contact your health plan customer service to learn more or to request that VOP be added to your network.

 

Provider FAQs

  • What is Valley Organized Physicians?

    VOP is a comprehensive physician network containing more than 500 primary care physicians (PCPs) and specialists who cover 11 areas in the Rio Grande Valley. This includes Alamo, Brownsville, Donna, Elsa, Harlingen, Laredo, McAllen, Mercedes, Mission, San Benito and Weslaco.

  • What is an IPA?

    The acronym IPA stands for Independent Physician Association. An IPA is a network of independent physicians who work closely together to provide coordinated care for patients. The IPA provides coordinated care through consistent communication between providers and patients.

  • What is a POD?

    Physicians Organized Delivery Systems (PODS) is a group of providers—PCPs and Specialists located in a geographic area. The POD has preferred hospital(s) and specialists whose referral patterns remain within the same geographic physician community. This can be advantageous to the patient when they live within the POD’s geographic area because this limits the travel distance to a provider.

  • What makes Valley Organized Physicians different?

    VOP has been dedicated to providing patients with stronger doctor-patient relationships. We focus on providing preventive care to improve patients’ quality of life. VOP providers believe in the power of coordinated care because they have seen the benefits their patients have experienced. Their dedication to delivering the most effective and caring medicine through team communication, preventive care, and patient education, doesn’t just change healthcare, it changes lives.

  • How can being a Valley Organized Physicians member benefit my practice?

    Being a member of VOP connects you with a unique model that can help you improve patient outcomes. It also allows you to be part of a peer group of elite, like-minded providers and grow your practice through referrals. Additionally, the VOP model also maximizes cost efficient practices and higher capitation rates.

  • What resources are available to me as a Valley Organized Physicians provider?

    VOP providers are given support so they can focus on what matters most, their patients. VOP providers are supported with information on industry trends, billing requirements, actionable data, marketing support and more.

  • How can my practice receive referrals from the Valley Organized Physicians network?

    Join the Valley Organized Physicians network and you will receive patient referrals from within the POD you belong to.

  • How can I apply to be a participating provider?

    Rio Grande Valley area primary care physicians and specialists are encouraged to submit a Letter of Interest to Valley Organized Physicians. Click to submit. Your request will be reviewed at the POD level for network needs, and you will be contacted by the management company within 30 – 60 days.

 

Business FAQs

  • What is Valley Organized Physicians?

    VOP is a comprehensive physician network containing more than 500 primary care physicians (PCPs) and specialists who cover 11 areas in the Rio Grande Valley. This includes Alamo, Brownsville, Donna, Elsa, Harlingen, Laredo, McAllen, Mercedes, Mission, San Benito and Weslaco.

  • What makes Valley Organized Physicians different?

    VOP has a unique model of healthcare that minimizes healthcare costs, maximizes employee options, and ultimately improves health outcomes. VOP gives your employees access to a broad network of physicians and specialists. Unlike other clinics that restrict their patients to a few locations, VOP has primary care physicians and specialists in their community. VOP can offer a wider network at a lower cost because its unique model encourages highly engaged physicians that are directly invested in the outcomes of preventive care.

  • How can our business work with Valley Organized Physicians?

    VOP is currently part of Cigna TotalCare Medicare (HMO D-SNP), Cigna Preferred Medicare (HMO), and Cigna Fundamental Medicare (HMO) – MA only. If your business is not a participant in any of those plans, please contact your health plan and ask them about the Valley Organized Physicians Network.

  • Where does our business need to be located to participate in the network?

    Businesses with their location(s) and employees located in the Rio Grande Valley area are an ideal fit for joining forces with VOP. This includes Webb, Willacy, Hidalgo and Cameron counties.

 

Payor FAQs

  • What is Valley Organized Physicians?

    VOP is a comprehensive physician network containing more than 500 primary care physicians (PCPs) and specialists who cover 11 areas in the Rio Grande Valley. This includes Alamo, Brownsville, Donna, Elsa, Harlingen, Laredo, McAllen, Mercedes, Mission, San Benito and Weslaco.

  • What makes Valley Organized Physicians different?

    VOP has a unique model of healthcare that minimizes healthcare costs, maximizes member options and ultimately improves health outcomes. VOP gives your members access to a broad network of physicians and specialists. Unlike other clinics that restrict their patients to a few locations, VOP is in their community. VOP can offer a wider network at a lower cost because its unique model encourages highly engaged physicians that are directly invested in the outcomes of preventive care.

  • How can I work with the organization?

    VOP is open to additional lines of business with new health plans. Please contact the management company to begin discussions.

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